--- title: "Information center: guides and support | efy Finance" description: "Find tutorials, answers, and articles for using EFY accounts, payments, wallet, and card, or reach our support team." canonical: https://www.efyfinance.com/en/help-center/ lang: en --- [About us](https://www.efyfinance.com/en/about-us) [Products](https://www.efyfinance.com/en/products) [Multi-currency accounts Operate in USD, EUR, BRL and more](https://www.efyfinance.com/en/products/cuentas-multimoneda) [Digital wallet Balance, transfers and collections](https://www.efyfinance.com/en/products/wallet-digital) [efy Card Global corporate card](https://www.efyfinance.com/en/products/efy-card) [Currencies](https://www.efyfinance.com/en/currencies) [For business](https://www.efyfinance.com/en/for-business) Company [Infrastructure](https://www.efyfinance.com/en/infrastructure) [Success stories](https://www.efyfinance.com/en/success-stories) Help center Content [**Blog and articles** Guides and concepts](https://www.efyfinance.com/en/help-center/blog) [**Product news** Launches and improvements](https://www.efyfinance.com/en/help-center/news) Help center [**Frequently asked questions** Quick answers](https://www.efyfinance.com/en/help-center/faq) [**Tutorials and how-tos** Step by step](https://www.efyfinance.com/en/help-center/tutorials) [**Support** WhatsApp, call, and social](https://www.efyfinance.com/en/help-center#soporte) [Browse the whole information center](https://www.efyfinance.com/en/help-center) Account Choose how to continue **Personal** Personal account **Business** Business account Information center # How can we help you? / All Payments Accounts Card Digital assets ↑ ↓ to navigate ↵ open esc close [Contact support](https://www.efyfinance.com/en/contact) Popular searches Verification Fees Content ## Popular articles ### Crypto assets in Bolivia: what changed, which taxes apply and how to operate safely The regulatory, accounting and tax treatment of USDT in Bolivia, explained by efy's Country Manager in the country. [Read article →](https://www.efyfinance.com/en/help-center/blog/criptoactivos-en-bolivia) ### How fees and exchange rates work at efy Finance Learn how to read the rate, the fee, and the estimated total of a conversion or transfer before confirming the transaction. [Read article →](https://www.efyfinance.com/en/help-center/blog/comisiones-y-tasas) ### How to turn on two-factor verification (2FA) Add an extra layer of security to protect access to your account. [Read article →](https://www.efyfinance.com/en/help-center/tutorials/activar-2fa) ### How to open your multi-currency account Open your efy account and activate the currencies you need in just a few minutes. [Read article →](https://www.efyfinance.com/en/help-center/tutorials/abrir-cuenta-multimoneda) ### How to activate your efy Card Your international Visa card, instant as a virtual card and physical within days. [Read article →](https://www.efyfinance.com/en/help-center/tutorials/activar-efy-card) ### How to convert, buy, and sell on efy Exchange one asset for another without leaving efy: convert between digital assets, buy digital assets with your balance, or sell digital assets to receive money in a bank account. [Read article →](https://www.efyfinance.com/en/help-center/tutorials/convertir) ## Learn to use the platform Tutorials and guides to master efy from day one. ### Explore by topic Articles, concepts, and best practices for using efy. [View all →](https://www.efyfinance.com/en/help-center/blog) ### Learn step by step Tutorials and how-tos to master the platform. [View tutorials →](https://www.efyfinance.com/en/help-center/tutorials) ## Explore other resources Getting started 2 / 4 ✓ Verify your company (KYB) ✓ Invite your team 3 Set up approvals 4 Open your USD account ### Implementation guides Step-by-step guides, from inviting your team to setting up your multicurrency operation. [View guides →](https://www.efyfinance.com/en/help-center/tutorials) ### Product news Discover what's new in efy: feature launches and product improvements. [View news →](https://www.efyfinance.com/en/help-center/news) ## 24/7 support [Message us on WhatsApp Recommended option. Get fast responses from our support team. Start a conversation →](https://api.whatsapp.com/send/?phone=573208337051&text=Hi%2C+I+need+help+from+Customer+Support.&type=phone_number&app_absent=0) ### Call us Speak with a support specialist, available 24/7 from anywhere. +57 3116359623 ### Follow us Follow us to stay up to date. [LinkedIn](https://www.linkedin.com/company/efyfinance/) · [Instagram](https://www.instagram.com/efyfinance/) · [X](https://x.com/EFYFinance) Global financial infrastructure. Capital in Motion. Follow us on social media Products [Multi-currency accounts](https://www.efyfinance.com/en/products/cuentas-multimoneda) [Digital wallet](https://www.efyfinance.com/en/products/wallet-digital) [efy Card](https://www.efyfinance.com/en/products/efy-card) [Currencies](https://www.efyfinance.com/en/currencies) [About us](https://www.efyfinance.com/en/about-us) [Jurisdictions](https://www.efyfinance.com/en/about-us#jurisdicciones) [Global presence](https://www.efyfinance.com/en/about-us#presencia) [Success stories](https://www.efyfinance.com/en/success-stories) Support [Help center](https://www.efyfinance.com/en/help-center) [Contact](https://www.efyfinance.com/en/contact) [Log in](https://app.efyfinance.com/) [Sign up](https://app.efyfinance.com/register) Legal [Privacy Policy](https://www.efyfinance.com/en/legal/privacy) [Terms and Conditions](https://www.efyfinance.com/en/legal/terms) [AML - KYC Policy](https://www.efyfinance.com/en/legal/aml-kyc) [Delete my account](https://www.efyfinance.com/en/data-deletion) © 2026 efy · [hello@efyfinance.com](mailto:hello@efyfinance.com) · Cookie preferences Language [ES](https://www.efyfinance.com/es/help-center/) [EN](https://www.efyfinance.com/en/help-center/) Notice: efy is a financial services technology infrastructure. 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