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Learn to use the platform

Tutorials and guides to master efy from day one.

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Articles, concepts, and best practices for using efy.

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Learn step by step

Tutorials and how-tos to master the platform.

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Popular articles

How fees and rates work

With efy you see the fee and the total you'll receive before confirming each transaction, with no hidden costs…

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Two-factor authentication (2FA)

Two-step verification adds an extra layer of security to protect access to your account…

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How to complete verification (KYC)

Identity verification lets us operate under regulation and keep your account secure…

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How to send a cross-border payment

Send money to local accounts in the markets where we operate, usually within 1 to 2 hours…

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How to activate your efy Card

Your 100% digital Visa card tops up with your balance and works with Apple Pay, so you can pay anywhere in the world…

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How to convert your balance to USDT

Convert between local and digital currencies securely, with a clear rate…

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Getting started2 / 4
Verify your company (KYB)
Invite your team
3Set up approvals
4Open your USD account

Implementation guides

Step-by-step guides, from inviting your team to setting up your multicurrency operation.

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What's newNew
Bulk payment uploadsUpload a payroll or vendor batch
Physical efy CardRequest it from the team dashboard
Exportable reportsReconcile with a file for each period

Product news

Discover what's new in efy: feature launches and product improvements.

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